Swedish Hot Stone

Cancellation Policy

We appreciate that you have chosen Molly’s for your massage & bodywork and/or spa needs. We respectfully ask that you provide us with a 24-hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24-hour notice we are often unable to fill that appointment time. This is an inconvenience to your therapist and also means our other clients miss the chance to receive services they need. For this reason, you will be charged 50% up to full services amount fee. Cancelation fee applied is determined on a case-by-case basis by management. Please see services tab "our company" for full details. Late Arrival Policy: We request (New Client) that you arrive 8 -15 minutes prior to your appointment time to allow time to fill out any required paperwork as well as answer any intake questions your therapist may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if this ever occurs so we can do our best to accommodate you. Appointment times are reserved for each client, so oftentimes we cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival. In return, we will do our best to be on time, and if we are unable to do so we will add time to your session to make up for our late arrival or adjust the service charge accordingly. Preferred Contact Information: Call/Text (608)560-5546 for canceling appointment or website on the contact page. All sales are final, non-refundable, non-transferable In store credit for canceled / rescheduled appointments under 24 hour notice.

Contact Details

• 123 North Jackson Street, Janesville, USA